Communication Solutions for Healthcare Providers

At IMS we offer comprehensive communication solutions that enable healthcare providers to convey vital health information with clarity and compliance

Attention to detail is what sets IMS apart and underscores our commitment to supporting healthcare providers in their mission to improve patient health and satisfaction.

We prioritize the accuracy and delivery of these interactions, understanding that precision in communication is not just about relaying information but ensuring it is understood and acted upon correctly.

Our services are designed with the knowledge that every interaction a provider has with a patient—be it a routine appointment reminder, an explanation of treatment options, or a summary of a recent visit—carries the potential to significantly influence patient health outcomes and their overall experience with the healthcare system.

Enhancing Healthcare Efficiency

Our suite of communication tools is engineered to streamline the vital connections between patients and providers.

Our focus is on creating straightforward and efficient communication solutions for providers.

From solo practices to large hospital systems, we tailor our communication solutions to fit the unique scenarios and challenges of different healthcare settings. We provide scalable services that grow with your practice, ensuring that as your patient base expands, your communication capabilities scale seamlessly alongside.
  • Seamless Integration
  • Patient-Centric Design
  • Compliance and Security
  • Support for Better Outcomes

Seamless Integration

Our communication solutions are built to integrate with providers' existing workflows, minimizing disruption and maximizing efficiency.

Compliance & Security

Recognizing the importance of privacy and trust in healthcare, IMS adheres to all relevant regulations, including HIPAA, safeguarding patient information at every step.

Patient-Centric Design

Each solution is crafted to meet the needs of patients, ensuring they receive personalized and relevant information that respects their time and intelligence.

Support for Better Outcomes

Through clear and effective communication, we aid healthcare providers in nurturing an environment that encourages better health outcomes and heightened patient engagement

Streamlining Patient-Provider Connections

Appointment Management

We provide sophisticated systems for managing appointments, including automated reminders and confirmations, reducing no-shows and optimizing clinic schedules.

Financial Communication

Transparent billing and invoicing solutions to clarify healthcare costs for patients, aiding in the navigation of financial responsibilities and reducing billing inquiries.

Educational Resources

Our tailored educational materials help demystify complex medical information, giving patients the knowledge they need to participate actively in their care decisions.

Lab Results Distribution

We ensure the prompt and secure distribution of lab results, helping patients receive timely information that is crucial for their health and peace of mind.

Our suite of communication tools is engineered to streamline the vital connections between patients and providers.

  • Appointment Management
  • Educational Resources
  • Lab Results Distribution
  • Financial Communication

Solutions Tailored to Healthcare Provider Needs

Our solutions are dedicated to addressing the communication demands of healthcare providers.
EHR Integration

Our services integrate smoothly with Electronic Health Records, allowing for efficient and secure communication of patient data within your healthcare system.

Patient Consent Management

We streamline the distribution and collection of consent forms, essential for procedural compliance and patient understanding of their healthcare choices.

Policyholder Education

Detailed explanations of health plan coverage help patients understand their benefits and how to utilize their insurance effectively.

Post-Treatment Communication

Comprehensive post-care instructions contribute to improved recovery outcomes and patient self-management post-discharge.

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HIPAA and HITRUST Compliant Communications

In an industry governed by stringent regulations, we have an unwavering commitment to security and compliance. We ensure that all communications adhere to HIPAA and other privacy laws, providing healthcare providers the confidence that their patient interactions are secure and compliant.

We are proud to be HIPAA, FISMA, NIST, GDPR, and PCI DSS Level 1 compliant.
Additionally, our SOC 1 Type II, SOC 2 Type II, HITrust, ISO 27001, and FSC certifications underscore our dedication to security excellence.

Partner with IMS for Your Healthcare Provider Communication Needs

Enhance your patient communications with IMS's specialized solutions. From appointment reminders to EHRs, our services are designed to meet the unique needs of healthcare providers, improving patient engagement and ensuring compliance.

Let's Connect!

Use the calendar below to schedule a conversation to discover how IMS, Inc. can help your business.