Communication Solutions
for Banks

In the dynamic world of banking, clear, timely, and secure communication is not just expected—it's imperative.

At IMS, we deliver comprehensive banking communication services that meet your critical needs.

Our solutions are designed to streamline operations, ensure regulatory compliance, and enhance customer satisfaction, all while maintaining the highest standards of security and efficiency.
Our targeted communication solutions for banks, encompass both traditional print and mail services for essential statements and advanced digital platforms for e-presentment and payments. Our objective is to ensure secure, timely, and accurate information delivery, enhancing operational efficiency and customer satisfaction. With IMS, banks can achieve streamlined operations, regulatory compliance, and improved customer engagement.

Tailored Banking Communication Services

Statements & Notices

Deliver monthly account statements and important notices to customers, maintaining transparency and consistent communication.

e-Presentment

Provide customers with digital access to their financial documents through secure online platforms, enhancing convenience and engagement.

Check & Remittance Production

Produce and process checks and remittances with precision, ensuring reliability and security in transactions.

Charge Notifications

Notify customers of account charges promptly, keeping them informed of their account activities.

Fraud Notifications

Send automated alerts to customers and the bank in case of suspicious activities, enhancing security and response times.

Credit & Collection Notices

Communicate credit issues and collection matters clearly and compliantly, maintaining professionalism in sensitive communications.

Loan Payment Notice

Issue timely notifications regarding loan payment schedules and dues, keeping customers informed of their obligations.

Tax Documents

Distribute necessary tax-related documents to customers efficiently, ensuring compliance with tax regulations.

Confirmation Statements

Provide customers with confirmation statements for transactions, reinforcing transparency and trust.

Onserts & Inserts

Include promotional or informational materials in regular mailings, leveraging existing communication channels for marketing.

Compliance Documents

Distribute documents related to compliance, ensuring that both the bank and its customers adhere to regulatory standards.

Account Notices

Notify customers of account charges promptly, keeping them informed of their account activities.

Email Marketing

Send out notices related to account changes, updates, or other significant information, keeping customers well-informed.

Privacy Notices

Communicate legal and regulatory information to customers, ensuring that the bank remains compliant and customers are informed.

Legal and Regulatory Notices

Communicate legal and regulatory information to customers, ensuring that the bank remains compliant and customers are informed.

Security & Compliance for Banks

At IMS, security and compliance are at the core of our banking communications services. We employ stringent security measures and ensure strict adherence to industry regulations to protect sensitive data and maintain trust. Our commitment to these principles supports banks in delivering secure, compliant communications.

We work closely with your compliance team to ensure that every aspect of your communications, from statement processing to electronic transactions meet your standards.

This diligent approach to compliance not only minimizes legal risks but also reinforces our banking customers' reputations as compliant and trustworthy institutions.

Revolutionize Banking With Directlink

Directlink is a cutting-edge platform that revolutionizes banking communications through AI and conversational banking, offering personalized, secure, and 24/7 customer interactions. With features like AI-driven personalization, round-the-clock service availability, and secure transaction capabilities, Directlink enhances customer satisfaction and engagement. Its efficient query resolution and seamless integration with existing systems ensure smooth service continuity.

Explore Directlink

Ready for Better Banking Communications?

Elevate your bank's communication strategy with IMS's proven solutions. Discover how our commitment to reliability, security, and compliance can transform your operations and customer engagement.