Strengthen Customer Relationships
Be proactive with your customers when they make a deposit with a prompt such as “putting way money for that special occasion?” with DirectLink™, by IMS, Inc.
Credit unions are continually seeking ways to engage and enhance the member experience.
Reach customers across multiple channels with one connection.
Delivery messaging across a range of channels, including print, email, SMS, IVR and gain immediate access to new client data.
Connect with customers utilizing personalized, conversational experiences.
Use marketing and personalization tools to enhance customers communications. Make it easy for customers to take action, such as online banking and pay bills.
Take your messaging to another level.
With IMS’s full-service omnichannel solutions, customer engagements are transforming individual touch-points into interactive and enhanced customer experiences.
Safeguard your data
Granular tracking and accurate, real-time measurement of all customers communications. Let IMS help improve transparency and efficiency while meeting compliance and security requirements, including SOCII Type II, PCI DSS Level I, and FISMA/NIST standards.