A Complete Customer Experience
Leverage Artificial Intelligence, Natural Language Processing, and Machine Learning to seamlessly design and deploy automated communications and processes.
imsdirect home header - Home
Slider

Integrate.

Enhance.

Engage.

Automate Conversational Engagements With

imsdirect color logo - Home

Why IMS, Inc.?

hand icon - Home

1

Improve Customer Experience

Success is a science. Utilize our platform to build and optimize customer journeys. Personalize the experience, simplify the options, and drive the results you want.

2

GUARANTEE COMPLIANCE

Remain at the forefront of today’s regulatory environment using our proven process to safeguard your data and communications.

3

REDUCE COSTS

Leverage our platform and expertise to automate tasks and business processes – building efficiencies and reallocating human resources to higher value interactions.

Products

Artificial Intelligence icon - Home

Conversational AI

Data Services icon - Home

Robotic Process Automation

IMS Direct Link icon - Home

DirectLink

Alerts Notifications icon - Home

Alerts & Preference Management

Billing Payments icon - Home

Billing & Payments

Statement Document Solutions icon - Home

Statement & Document Solutions

Web2Print Storefront icon - Home

Web2Print Storefront

Mail Services icon - Home

Data & Mail Services

Warehousing Fulfillment icon - Home

Warehousing & Fulfillment

Your next hire should be a bot.

directlink graphic image - Home

Visit Us At An Upcoming Trade Show

september

wed11sepAll Daysat1424th Annual CUNA Technology Council Conference(All Day) 720 S Michigan Ave

sun15sepAll Daytue17IBTTA – 87th Annual Meeting & Exhibition(All Day) 1650 Argyle Street

mon16sepAll Daythu19Symitar Education Conference & Tech Connect(All Day)

october

mon07octAll Daythu10Jack Henry Annual Conference(All Day)

Learn what IMS can do for you today!
X