A Complete Customer Experience
Leverage Artificial Intelligence, Natural Language Processing, and Machine Learning to seamlessly design and deploy automated communications and processes.
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Integrate.

Enhance.

Engage.

Automate Conversational Engagements With

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Why IMS, Inc.?

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1

Improve Customer Experience

Success is a science. Utilize our platform to build and optimize customer journeys. Personalize the experience, simplify the options, and drive the results you want.

2

GUARANTEE COMPLIANCE

Remain at the forefront of today’s regulatory environment using our proven process to safeguard your data and communications.

3

REDUCE COSTS

Leverage our platform and expertise to automate tasks and business processes – building efficiencies and reallocating human resources to higher value interactions.

Products

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Conversational AI

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Robotic Process Automation

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DirectLink

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Alerts & Preference Management

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Billing & Payments

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Statement & Document Solutions

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Web2Print Storefront

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Data & Mail Services

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Warehousing & Fulfillment

Your next hire should be a bot.

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Visit Us At An Upcoming Trade Show

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Learn what IMS can do for you today!
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