What We Do

One vendor. Full stack.
No gaps.

The IMS regulated-communications platform: print, ePresentment, omnichannel, data, and disaster recovery.

Composed by one accountable team under one audit posture.

Industries
Healthcare, Financial Services, Insurance, and Government
Compliance
HIPAA, HITRUST, SOC 1/2 Type II, ISO 27001, PCI DSS L1, FISMA, NIST, MARS-E, GDPR, FSC
Operating Record
Forty years. Family-owned. Same company.
Why One Operator

The multi-vendor sprawl most compliance teams inherited by accident.

A typical regulated program runs three or four vendors. One for print, one for digital, one for DR, one for data. Each with its own audit, contract, and breach surface. IMS covers the same lifecycle as one operator, under one audit.

One audit posture

HITRUST, SOC 1/2 Type II, and ISO 27001 cover print, portal, omnichannel, data, and DR. No patchwork attestations.

One operator, four industries

Healthcare, financial services, insurance, and government workloads run on the same controls. Without losing per-industry specificity.

One number when the cycle has to ship

Forty years of uninterrupted delivery, a daily shadow-print DR site, and named account ownership. Not a ticket queue.

The Solutions

One vendor. Full stack. No gaps.

Each discipline is shaped for regulated work and runs inside the same audited operation. Start with the one you need most. They share the same controls, the same SLA, and the same accountable team.

Transactional Print & Mail

HITRUST-attested transactional production for statements, notices, EOBs, tax packages, policy kits, and correspondence. Built for regulated calendars, not commercial runs.

Explore Transactional Print & Mail

Direct Mail

Promotional, member-acquisition, and marketing mail run inside the same audited operation as your transactional cycle. Postal economics, NCOA, and tracking apply equally to both, so the brand and the compliance posture stay consistent.

Explore Direct Mail

ePresentment

Branded ePresentment for financial members and healthcare patients. Secure delivery, SSO, and notification logic held to the same compliance standard as the paper.

Explore ePresentment

OmniChannel Engagement

Print, portal, email, SMS, and app-push, orchestrated as one. Preference-aware, template-governed, consistent across every channel the recipient actually uses.

Explore OmniChannel 

Data Services

Address hygiene, NCOA, commingling, Full-Service Mailer, and USPS promotional discount capture. The data and postal layer that turns rising postage into measurable savings.

Explore Data Services

Disaster Recovery

Daily shadow-production disaster recovery, not a tabletop. Under-4-hour RTO, annual full-failover testing, and audit artifacts examiners actually accept.

Explore Disaster Recovery
Talk to the Operator

Bring the work. We'll run it.

One discipline or all six, the conversation starts the same way: thirty minutes with the team that already runs operations like yours.

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