Tax & Revenue Notices
State and local tax notices, refund correspondence, and audit communications composed and shipped to seasonal-surge calendars. Surge capacity designed for the cycle that doesn't move.
Public notices that meet the calendar, the audit, and the accessibility standard.
Tax season, Medicaid redetermination cycles, open enrollment, benefit recalculations. Every agency has a calendar that doesn't move. The vendor that holds at steady state isn't always the one that holds at surge. Our Disaster Recovery service backs every seasonal surge with daily shadow-production at a separated site, so the cycle ships even when the primary doesn't.
ADA-compliant production is standard: large-print formats, Braille-ready composition, accessible PDFs at scale. Multi-language production with state-by-state mandate variation. The accessibility and language requirements that often arrive as procurement add-ons are part of the base operation here.
FISMA-aligned controls and NIST 800-53 control mapping. MARS-E adherence for Medicaid and exchange communications. IT-ISAC membership: federal-grade threat intelligence beyond the standard compliance checklist.
Each workload runs inside the same FISMA-aligned, NIST 800-53 mapped operation, with ADA-compliant and multi-language production standard.
State and local tax notices, refund correspondence, and audit communications composed and shipped to seasonal-surge calendars. Surge capacity designed for the cycle that doesn't move.
SNAP, TANF, WIC, Medicaid eligibility and redetermination cycles. Multi-language and ADA-compliant production at scale, with MARS-E adherence current to the latest version.
State-based exchange enrollment, OE kits, plan-change notices, and public-program enrollment correspondence under MARS-E adherence and CMS expectations.
The control mapping, evidence cadence, and threat-intelligence posture procurement officers and CISOs expect, ready on day one.
Controls mapped to the federal baseline, with evidence packets ready for procurement reviews, audits, and ATO processes. Documentation that doesn't have to be reverse-engineered at the deadline.
Medicaid and exchange-aligned controls, current with annual MARS-E version updates. State-mandate language libraries kept current at the platform layer.
Member of the IT-ISAC. Threat intelligence beyond the standard compliance checklist, with the operational posture that comes from sitting inside federal threat-sharing channels.
A transition path for public-program workloads that cannot miss the season.
We inventory active programs, surge calendar, ADA and multi-language coverage, current vendor scope, and procurement documentation. Before any composition work begins.
Replicate exactly where regulatory continuity demands. Modernize where readability, accessibility, or language coverage is leaving citizens behind.
Evidence packet at go-live: control mappings, FISMA artifacts, MARS-E currency documentation, and ADA/language coverage records ready for the next ATO or audit.
Common questions from federal, state, and municipal agencies procuring public-program print and mail.
IMS operates FISMA-aligned controls with NIST 800-53 control mapping, and adheres to MARS-E for Medicaid and exchange communications, current with annual updates. IMS is also an IT-ISAC member, which brings federal-grade threat intelligence beyond a standard compliance checklist.
Yes. ADA-compliant production is standard, not a procurement add-on. That includes large-print formats, Braille-ready composition, and accessible PDFs at scale, alongside multi-language production with state-by-state mandate variation.
Yes. Tax season, Medicaid redetermination cycles, open enrollment, and benefit recalculations all run against calendars that do not move. Our Disaster Recovery service backs every seasonal surge with daily shadow production at a separated site, so the cycle ships even when the primary does not.
State and local tax notices, refund and audit correspondence, benefit determinations, SNAP, TANF, WIC, and Medicaid eligibility and redetermination notices, state-based exchange enrollment and OE kits, and ADA-formatted public-program correspondence.
Public-program communication programs improve faster when paper, data, and continuity are operated together under one continuous audit posture.
FISMA-aligned production for tax notices, benefit determinations, Medicaid notices, and exchange enrollment.
Explore Transactional Print & Mail
Daily shadow-production at a separated site. Surge-cycle backstop for agencies that can't go dark on tax day or redetermination week.
Explore Disaster Recovery
Address hygiene, NCOA, and undeliverable-mail recovery for public programs where deliverability is the compliance line.
Explore Data ServicesThirty minutes with the operator that holds FISMA, NIST 800-53, and MARS-E posture for state agencies running tax, benefits, Medicaid, and exchange cycles.
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