Received a letter from IMS?

IMS, Inc. (Immediate Mailing Services) is a print and mail company. We print and mail statements, notices, bills, and letters on behalf of other organizations: healthcare providers and health plans, banks and credit unions, insurers, and government agencies. If your envelope shows a return address of 655 Pullman Ave, Rochester, NY 14615, it was produced at our Rochester facility for one of those organizations.

Who sent my letter from 655 Pullman Ave, Rochester, NY?

655 Pullman Ave is an IMS, Inc. production facility. IMS prints and mails statements, notices, bills, and letters on behalf of healthcare organizations, financial institutions, insurers, and government agencies. The organization that actually sent your letter is named on the letter itself.

Is a letter mailed by IMS legitimate?

IMS is an established print and mail company that has operated in New York since 1986. To confirm what a letter says, contact the organization named in it using a phone number you find independently, such as on its official website or on a card or statement you already have.

Who do I contact about a bill, balance, or account in my letter?

Contact the organization named in the letter. It owns your account and the information in the letter, and it can answer questions about balances, payments, or why you received it.

How do I stop getting these letters or update my address?

Ask the organization named in the letter. It controls its own mailing list and the addresses it sends to IMS for printing.

Are you an organization looking for a print and mail partner? See our print and mail services or contact IMS.