Bots, Bots, and More Bots
The paradigm of customer communications is shifting and IMS, Inc. has developed solutions to help your organization advance. Through the use of our Conversational AI platform, we are building the next generation of seamless, synchronous communications – utilizing the latest in Natural Language Understanding and Processing (NLU and NLP).
Alerts & Notifications
Use smart chatbots to automate inbound and outbound messaging through any channel with customers or employees.
Call Center Automation
Deploy intelligent voice assistants using AI to manage up to 85% of recurrent tasks. They are human-like, language and industry-specific and they learn fast.
Rich Web Chat
Integrate your bot with a web chat to offer support from a live agent on your website to stay at the forefront of solving your business issues with AI.
How We Can Help
MANAGE COMPLICATIONS AND UNCERTAINTY
AI initiatives often remain siloed with the overabundance of data and tasks that surround them. To avoid complications, an innovative strategy is essential to any AI implementation. DirectLink™ enables organizations to deploy AI solutions confidently with actionable contexts and insights together producing efficient outcomes.
DESIGN THE CORRECT PRODUCT QUICKER
IMPLEMENT A RESPONSIBLE AI SOLUTION
Text to Speech
Data Cube Analysis
Big Data Pipeline
High Performance Caching
Gain a competitive advantage with Conversational AI!
Stay at the forefront of the market solving your business issues with AI assistants and chatbots. Industry-specific and NLU-powered, they communicate in your language and maintain exceptional customer experience.