Life Insurance & Annuity

Agent and Policyholder Communications

With a constantly changing regulatory environment, agents need an effortless and cost-effective way to communicate with policyholders. In the highly competitive industry, companies are face increasing pressure to boost performance while balancing the growing costs to do business. Customer acquisition, retention, vertical sales gains, and compliance requirements remain high priorities. Being a consumer driven market, customers expect to do business on their terms. Operating in the digital environment requires businesses to deliver alerts, notifications, and documents through one or multiple channels of preference; Email, SMS, IVR and Print.

A partnership with IMS will transform policyholder and agent data into meaningful touch points. Improve corporate cash flow, enhance brand loyalty, and reduce billing cost through the deployment of enhanced statements, notices, and digital communications, all in a secure environment. Provide one-to-one messaging and promote brand awareness. You control the design and delivery utilizing targeted promotions. Take advantage of our technology in every touch point to substantially improve the customer experience.