Practice Management System

FILL THE SCHEDULE BY REDUCING NO SHOWS.

A powerful way to make practice management easier and more effective is to use our platform, DirectLink™. IMS integrates with EHR/EMR systems and establishes automated alerts and notifications. DirectLink™ provides a dedicated solution for appointment confirmations, rescheduling, billing reminders, lab notifications, and surveys via IVR, SMS, or Rich Web Chat.

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2-Way Conversation

Direct Link offers a unique 2-way conversation between patient and practice. The AI and bots confirm appointments.

Automated Rescheduling and Waitlist

Allow patients to reschedule appointments via IVR, SMS, or online and fill cancellations automatically.

Print and E-Statements

IMS can deliver patient friendly statements via print or electronic format with industry leading technology in our secure environment.

Secure Web Chat

IMS provides a HIPAA-compliant solution for sharing PHI from within DirectLink™ Messenger.

Patient Surveys

Sent out post visit care quality and provider surveys to monitor practice performance. Taking a proactive approach can improve the practices’ online reputation.

Payment Reminders

Send reminder notifications for patients when balances are due via IVR, SMS, or email and incorporate URL links to collect payments.

Mobile and Online Payments

Provide patients with the convenience to pay by phone, text, or online to get paid faster.

Health Awareness Campaigns

Encourage preventative care, bridge any gaps to prevent readmissions, and accelerate revenue with our automated awareness campaigns.

Payment Reminders

Send reminder notifications for patients when balances are due via IVR, SMS, or email and incorporate URL links to collect payments.

Enhance patient engagement, accelerate revenue, and reduce costs with IMS, Inc. Leverage our Conversational AI and RPA technology with our DirectLink™ platform to automate alerts and notifications at the practice level. Our solution provides an interface for practice managers to build customized notifications specific to their patients and brand.

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