WhatTheyThink.com – IMS, Inc., “A Role Model for Being Strategic”

We were recently featured in a What They Think? article as “A Role Model for Being Strategic”

Check out the article… A Role Model for Being Strategic

Heartbleed Bug Updates

As you may have heard over the past few days/weeks, a security vulnerability known as “Heartbleed” was discovered within OpenSSL software. As an IMS, Inc. customer, it’s important to us for you to know that your information is safe and secure. We have completed a full assessment of all company infrastructure systems that implement/use any form of SSL or TLS encryption. After a thorough investigation we have found no instances of the vulnerable versions of OpenSSL in use with any externally facing system.  As always, we continue to diligently monitor our infrastructure systems, internal and external, and are fully committed to the security of all customer data.

If you have any questions or concerns about this announcement, please let us know.


The IMS Team


IMS, Inc. & ICEware Global Services, Inc. Complete Integration Partnership

October 21, 2013 – IMS, Inc., specializing in technology driven communication solutions for the accounts receivable industry, has formed a partnership with ICEware Global Services, Inc. This partnership offers seamless integration between a leading accounts receivable letter vendor, and an expert technology provider of fully customizable collections software.

“IMS, Inc. continually searches for partners who are innovative and look to provide an enhanced value-proposition for their customer base. ”said John D. Mashia, Jr., President and Chief Operating Officer at IMS, Inc. “Our partnership with ICEware Global Services will allow their customers seamless integration and streamlined access to our complete suite of industry leading technology, data, and letter services.  We believe this integration will provide enhanced flexibility and operational effectiveness that can help further drive ICEware’s customers revenue.”

“ICEware Global Services is always looking for partners that make data transport and communication seamless and streamlined between our gateway and our vendors gateway.  Our partnership with IMS is part of that focus and a great fit for our company and our clients.” Marc Campisi, Chief Operating Officer at ICEware Global Services said: “It’s a big win for our customers, the more opportunity they have to get access to technologies that make running their business more efficient is a win for everyone.”

About IMS:

IMS Inc. is a nationally accredited multi-channel communications provider of enhanced print, electronic and mail communications – servicing a broad base of organizations as well as numerous Fortune 500 in the fields of Financial Services, Insurance, Healthcare, and Collections/ARM. Headquartered in Syracuse, NY, IMS, Inc. is a well-recognized name in the world of transactional document printing and direct mail marketing.

About ICEware Global Services, Inc.:

ICEware Global Services is the premier software choice for the sophisticated agency.  ICEware specializes in meeting the demands of agencies whose clients require a more customized approach. Sophisticated high end boutique agencies have demanding clients; these clients need access, reporting and customization way beyond what an out of the box solution can deliver.  ICEware is the leader in high availability completely customize solutions for the accounts receivable industry.

To learn more about IMS, Inc. please visit our website at www.imsdirect.com or contact Randy Kahn, Marketing and Communications Manager, at 800-466-4189, or via email at rkahn@immediatemailing.com.

IMS Partners with RevSource Solutions™ to Provide RevExpress™ to Increase and Accelerate Online Payments

July 8, 2013 – IMS, a multi-channel communications leader specializing in the delivery of critical communications, has partnered with RevSource Solutions, to empower customers with RevExpress, increasing and accelerating online payments for early out self-pay, collections and first party customers. RevExpress’ personalized websites automate online payments and increase staff efficiencies while providing custom branded websites for clients.

“We continually search for state-of-the-art solutions in order to help our customers maximize revenue and increase efficiencies,” said John D. Mashia, Jr., President and Chief Operating Officer at IMS, Inc. “Introducing RevExpress will grant them access to one of the most effective solutions for online payments available to the industry.”

“We are excited to partner with IMS because of their remarkable reputation and the proven quality of service in their markets,” said Paul Smith, president at RevSource Solutions. “We admire their high quality, customer centric billing solutions and are eager to add consumer-friendly payments to their offerings.”

About IMS:

IMS Inc. is a nationally accredited multi-channel communications provider of print, electronic and mail communications – servicing numerous Fortune 500 and top-level performers in the fields of Financial Services, Insurance, Healthcare, and Collections (ARM). Headquartered in Syracuse, NY, IMS is a well recognized name in the world of transactional document printing and direct mail marketing.

About RevSource Solutions:

RevSource Solutions, LLC headquartered in Muncie, Indiana has developed innovative and efficient receivables management and revenue cycle enhancement solutions. The Company facilitates the management of payments, processing, remittance, e-mail confirmations, demographic data and insurance updates all in a single online solution. Clients representing market sectors include Healthcare, Collection Agencies, Law Firms, Charitable Organizations, and Membership Organizations.

To learn more about IMS, Inc. please visit our website at www.imsdirect.com or contact Randy Kahn, Marketing and Communications Manager, at 800-466-4189, or via email at rkahn@immediatemailing.com.

IMS, Inc, & IMSDirect.com logos are trademarks of IMS, Inc. Other company and product names may be trademarks of their respective owners.

John Mashia speaking at PostalVision 2020 – 3.0 Conference

Media Contact:
Randy Kahn – Marketing & Communications Manager
IMS, Inc.
315-437-4189, Ext. 326

April 22, 2013, Syracuse, NY – IMS, Inc. is pleased to announce that John D. Mashia, Jr., President and Chief Operating Officer of IMS, Inc. (Liverpool, NY), will be speaking at this year’s PostalVision 2020 – 3.0 Conference, being held April 23-24 at the L’Enfant Plaza Hotel in downtown Washington, D.C. Participating in a panel discussion on Tuesday, April 23, titled: “Positioning American Commerce,” Mr. Mashia will be discussing the current, future and lasting impact of postal operations on American commerce.

As in past years, the PostalVision 2020 conference will bring together a broad range of distinguished panelists in order to address this year’s theme: Positioning America for the New Millennium. While focusing on and enabling experts to explore possible technology solutions to supplement or replace the current mail delivery system in the United States, the conference will encourage a robust conversation on the priorities and responsibilities of both postal institutions and the government as the country moves into the digital future. Continuing PostalVision 2020′s legacy of bringing together leading digital, regulatory and postal experts, Mr. Mashia will share the conference stage with notable speakers, including Senator Tom Carper, (D-DE) Chairman of the Senate Homeland Security and Governmental Affairs Committee, Vint Cerf, VP and Chief Internet Evangelist at Google, and Hon. David Walker, Founder – Comeback America Initiative, and more.

“I am proud to have the opportunity to share my perspective at such a highly relevant conference with these other notable industry leaders” said Mr. Mashia.

“Our conference could not come at a better time for the postal service or the many people and companies it serves. Fresh off the heels of yet another announcement that the USPS will need to cut back on service to recoup costs, we’re at a precipice of action regarding the future of this national institution,” said John Callan, Managing Director of Ursa Major Associates and PostalVision 2020 conference founder.

To learn more about PostalVision 2020 and the PostalVision 2020 – 3.0 Conference, please visit www.postalvision2020.com/agenda-april-2013/.

About IMS
IMS, Inc is a fully integrated service provider of print, electronic and mail communications. Founded in 1986 as a pioneer in the presort mail industry, IMS has evolved into a nationally accredited multi-channel communications provider. Servicing numerous Fortune 500 and top-level performers in the fields of Financial Services, Insurance, Healthcare, and Collections (ARM), IMS has quickly become a recognized name in the world of transactional document printing and direct mail marketing.

To learn more about IMS, Inc., please goto our website at www.imsdirect.com or contact Randy Kahn, Marketing and Communications Manager, at 800-466-4189.

Good Reasons to Opt for Digital Printing

Digital printing offers a host of advantages over traditional offset printing. If you’re in need of printing services for your company’s print collateral, consider the many benefits offered by digital printing.

  • Avoid printing more than you need—With offset printing, plates are used for printing, meaning there are high start-up costs and you have to print a large batch to make it worth it. With digital printing, there are lower costs for short run printing, so if you only need a few materials printed, you can easily do so with this method. This will keep you from printing more than you need, thus saving you money and reducing paper waste.
  • Print different versions of your piece—Digital printing makes it easy for you to print different versions of the same piece. For instance, if you want to personalize your mailers with the recipient’s names, you can do this easily digitally.
  • Keep your materials current—With digital printing, it’s easier than ever before to update your printed materials to keep them current and accurate. Little tweaks can be made without adding to the cost of printing.

These are just some of the great advantages offered by digital printing. When you need reliable, affordable commercial digital printing, trust IMS. Learn about our full line of services at www.ImmediateMailing.com.

Choosing a Company to Handle Your Digital Printing

When you need brochures, mailers, newsletters, or any other collateral printed, you have to make sure you partner with the right digital printing service provider. When you choose wisely, you’ll get high quality materials at affordable prices, and the entire customer experience will be smooth and hassle-free.

How can you make sure you choose the right company to handle your digital printing? Here are a few things you should look for.

  • Experience—You want to be sure you choose a digital printing company with an extensive track record of successfully meeting client’s needs. Look for a company that has been in business for years and that has a positive reputation.
  • Portfolio—Take a look at some of the past work done by the company. Have they printed materials like the ones you need? Do their quality standards meet yours?
  • Cost—You don’t want to break your budget getting the digital printing services you need. Choose a company that offers quality services at competitive prices.
  • Turnaround time—In most cases, you need your materials printed by a certain date. Make sure you work with a company that offers fast turnaround times, so you can get your printed materials on time.

IMS is proud to offer affordable, professional digital printing services. Learn more about our capabilities by visiting www.ImmediateMailing.com.

5 Ways to Get More Responses with Direct Mail Marketing

Direct mail marketing is still an important part of many successful marketing campaigns. A fine-tuned direct mail campaign can generate high-quality leads, bring in new customers, and increase loyalty with existing customers.

Of course, the goal of a direct mail piece is to get a response from the recipient. Whether that response is calling you, visiting a website, or placing an order depends on your personal goals, but you have to know how to get the reader to take action.

Here are 5 simple tips to help you get more responses with direct mail marketing.

  1. Offer a free gift to entice the reader to respond. It can be anything from a free sample of your product to a gift card.
  2. Have a clear call to action. Don’t make the reader guess about what you want them to do. It should be apparent.
  3. Personalize your mailers as much as you can to build a stronger connection and more credibility with the reader.
  4. Use time-sensitive offers to make the reader feel like they need to act now.
  5. Test everything. Try different variations of your mailers and track what works best.

Need help with your direct mail marketing? Immediate Mailing Solutions does it all, from design to printing. Learn more at www.ImmediateMailing.com.

5 Tips for Better Direct Mail Marketing

A properly run direct mail marketing campaign can be highly effective for all types of businesses. Direct mail is a great way to build leads, make sales, improve relationships with prospects and existing customers…the benefits go on and on.

Of course, to get these benefits, you have to run your campaign properly. Here are 5 tips for better direct mail marketing.

  1. Have your mailers printed professionally. You only get one chance to make a good first impression. Make sure your mailers look great by having them printed by a professional direct mail printing service.
  2. Proofread everything. A single grammar mistake or misspelling can make your company look amateurish. Always proofread your materials carefully.
  3. Have a follow-up plan. Sending out the mailers is only one part of the process. You need to have a plan for following up with your target audience.
  4. Integrate with other marketing. Integrating direct mail marketing with other channels, such as email marketing or social media, is a smart way to build a more rounded, more effective marketing campaign.
  5. Never stop testing. Always test everything to see what works and what needs to be improved. Try different headlines, different calls to action, different designs, etc. and track your results.

Need help with your direct mail marketing? Immediate Mailing Solutions does it all, from design to printing. Learn more at www.ImmediateMailing.com.

How to Keep Your Direct Mail Out of the Trash

Direct mail marketing is still one of the most effective marketing tools available at your disposal. A proper direct mail campaign can generate a huge return on investment, helping you get more leads and sales.

Of course, not all direct mail campaigns are managed properly, and many end up wasting a lot of money as their mailers end up filed away in the trash bins of their recipients.

What can you do to keep your mail out of the trash?

  • Get a good mailing list—The quality of your mailing list will play a significant role in the effectiveness of your direct mail campaign. If your mailing list is well targeted and contains good prospects, you have a better chance of getting good results. If it’s low quality and untargeted, you’re going to have a hard time generating a decent return on your investment.
  • Create a quality piece—First impressions matter. People do “judge a book by its cover.” So, make sure your mailers make a quality impression on your audience. It should have a professional design and be printed on top quality paper.
  • Have a strong offer—Make your audience an offer they can’t refuse. You have to give them a compelling reason to respond to your mailer.
  • Keep testing—Don’t give up if your first mailing bombs. You should always be testing new things and tracking the performance of your campaign to determine what’s working and what needs to be tweaked.

Immediate Mailing Services offers a full line of direct mail printing and marketing solutions. Visit www.ImmediateMailing.com for more information. 

How to Get More from Your Direct Mail Pieces

October 26, 2011 imsadmin 0 Comments

Thanks to advances in online marketing, many companies have started to overlook the power of direct mail marketing. They mistakenly buy into the idea that all print marketing is dead, and that’s just not the case. When done properly, direct mail marketing can produce a higher return on investment than almost any other form of marketing.

To maximize the results of your direct mail campaign, you need to adhere to the following tips.

Hire a Professional Direct Mail Agency

Direct mail agencies make marketing easy. They can help you with all of your printing needs, ensuring you get high quality direct mail materials that catch the eye and instantly boost your company’s credibility.

Before you choose a direct mail agency, make sure you first take a look at their work and their prices. You want to make sure you choose a printer that always delivers high quality materials at reasonable prices. Low quality direct mail pieces make your company look cheap and unprofessional, and spending too much for your direct marketing kills your return on investment.

Send Your Direct Mail to a Targeted List

If you’re sending your direct mail to people who aren’t interested in the products and services you offer, you’re wasting your money. To get results, you need to make sure you’re sending your marketing pieces to your target audience. It’s all about the quality of your mailing list.

Don’t have a mailing list yet? You either need to start working on building one or consider purchasing a quality list from a reputable vendor.

Make Sure Your Pieces Have a Clear Call to Action

Every piece of direct mail that you send out should have a clear, strong call to action on it. You need to tell the reader exactly what the next step is that you want them to take. You might want them to call you for a consultation, or you might want to direct them to your website. Whatever it is that you want them to do, tell them clearly. Otherwise, they won’t do anything at all.

Track Your Results

Track everything. That’s the key to figuring out what’s working with your direct mail marketing campaign and what needs to be tweaked. By tacking your results, you’ll end up optimizing your direct marketing spend over time, allowing you to increase your ROI for better results.

Following these direct mail marketing tips is the key to running a successful, profitable campaign.

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